Frequently asked questions

Answers to the most common questions about our hosting.

What is cPanel and why do I need it?+
cPanel is the most popular hosting control panel. Through it you manage files, databases, email accounts, SSL certificates and statistics. The interface is intuitive even for beginners.
How quickly will my account be activated?+
After successful payment your account activates within 1–3 minutes automatically. You will receive an email with your cPanel login details.
Is there a money-back guarantee?+
Yes — 30 days. If for any reason you are unsatisfied we refund 100% with no questions asked. Applies to new accounts only.
Can I transfer my existing website?+
Yes, migration is free. Contact support with your current hosting credentials and we handle everything, usually within 24 hours.
What is included in free SSL?+
Let's Encrypt SSL is installed automatically for every domain and subdomain, renewing every 90 days. Agency plans include Wildcard SSL.
How often are backups created?+
Business plans and above: daily automatic backups retained for 7 days with one-click restore in cPanel.
Do you support WordPress?+
Fully. Install WordPress in one click via Softaculous in cPanel. We also support WooCommerce, PrestaShop, Joomla, Drupal and others.
What happens if I exceed resource limits?+
We email you in advance. Your site won't go offline immediately — you'll have time to optimise or upgrade.
Can I change my plan?+
Yes. Upgrades are instant and all data is preserved. You only pay the difference for the remaining billing period.
Where are your servers?+
Certified Tier III data centres across multiple geographic locations for redundancy and minimal latency.