Legal

Terms of Service

Last updated: January 1, 2025

Contents

    1. General Provisions

    These Terms govern access to and use of HostPro services. By using the service you agree to these Terms. HostPro may update these Terms at any time, notifying users by email at least 14 days in advance.

    2. Description of Services

    HostPro provides web hosting on NVMe SSD servers including: cPanel access, email mailboxes, SSL certificates (free and Wildcard), daily backups on eligible plans, and 24/7 technical support.

    3. Account & Responsibility

    You are responsible for the confidentiality of your account credentials and all content hosted through the service. Notify us immediately of any unauthorised access.

    4. Prohibited Use

    You may not use the service for illegal content, spam, phishing or fraud, copyright infringement, cryptocurrency mining, or DDoS attacks. Violations result in immediate termination without refund.

    5. Payment & Billing

    Payment is made in advance for the chosen period. Accounts may be suspended after 7 days of non-payment. Data is retained for 30 days post-suspension.

    6. Uptime SLA

    We guarantee 99.9% monthly uptime. Credits: 99.0–99.9% = 10%; 95.0–99.0% = 25%; below 95% = 50% of monthly fee.

    7. Limitation of Liability

    HostPro is not liable for indirect or consequential damages. Maximum liability is limited to amounts paid in the last 3 months.

    8. Termination

    You may cancel at any time by email. Data is retained 30 days after termination, then permanently deleted.

    9. Governing Law

    These Terms are governed by applicable law. Disputes are resolved in courts at HostPro's location.

    10. Contact

    Legal questions: hostpro@apartner.pro